• CALL US 00371 66088016

При возникновении вопросов, пожалуйста, свяжитесь с нашей дружелюбной службой поддержки:

Телефон: 00371 66088016, Monday - Friday 9:00 a.m. to 6:00 p.m.
Электронная почта: diet@stockholmhealth.com
Информация о компании: SCIENCE22.COM SIA, регистрационный номер: 40203072376, юридический адрес: Brivibas Street 171, LV-1012, Riga, Latvia

Правила пользования

  1. Terms of use
    1. These terms of use apply to the service providers SCIENCE22.COM SIA, регистрационный номер: 40203072376, юридический адрес: Brivibas Street 171, LV-1012, Riga, Latvia and its authorized companies ("Service Provider") services ("Service") offered through the Internet platform www.stockholmhealth.com, ("Site").
    2. Terms of use ("Terms") shall be binding to all persons who use the Site, regardless of whether the person is a registered Site user or not ("User").
    3. Concurrently with the use of the Service, including visiting the Site, the Terms of the Site will enter into force. If the User uses the Site or takes any action in it, then it is considered that the User is familiar with the Terms in force at the time of use and agrees to follow them.
    4. A User who does not agree to one or more of the conditions of the Terms is not entitled to use the Site.
    5. Terms apply to all matters, which do not ascribe to legislation currently in force of the Republic of Latvia, and they represent complete agreement between the Service Provider and the User. If any provision of these Terms is held in court to be invalid or unenforceable, the remaining provisions of these Terms shall remain valid.
    6. The Service Provider reserves the right to unilaterally modify at any time and / or alter the Terms. Terms come into force after their publication on the Site. The User of the Site is obliged to follow and become acquainted with the Terms, as well as comply with them.
    7. This Agreement is entered into for an indefinite period of time and the Service Provider reserves the right to unilaterally terminate the relationship with Users of the Site by informing such Users about the reason for the termination of the Agreement.
  2. Service
    1. Service is participation in the program, which includes information about healthy lifestyles and nutrition. Information published on the Site is of an informative nature and it cannot replace professional medical advice, diagnosis or treatment. If the User is concerned about the information received through the Site or has questions about their own health, the User should consult a doctor or other healthcare provider. The User uses the Site at their own risk and responsibility.
    2. Service may include, but is not limited to programs, e-mail services, messages and message boards, chat areas, news groups and downloadable mobile applications associated with the Service.
    3. Service may contain links to third party websites or services that are not owned or controlled by Service Provider.
    4. Site may contain links to third party websites or services. The Service provider is not responsible for losses caused to Users at third party websites.
    5. The service is not recommended for pregnant women, children and young people or people with serious illness.
  3. Technical processes of Service purchases
    1. In order to receive Service offered on the Site, the User must register according to the registration procedure available on the Site.
    2. In the registration form, the User must list true, correct, complete and current information.
    3. In order to register with the Site and receive Service, the User must carry out these or other (in accordance with instructions of the Site) actions:
      1. The User must complete the tests available through the Site;
      2. after completing the test, the User must indicate their personal e-mail address, to which the Service Provider will send information about the Service;
      3. the User must choose the most appropriate payment method with which to pay for Service;
      4. the User must take all necessary steps in order to pay for the Service;
      5. the User must complete the registration form.
    4. After the payment for the Service is complete, the User will receive a notification of successful registration in the program and access to the Service through the registered e-mail address.
  4. Quality of Service
    1. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, which means that Service Provider does not guarantee that:
      1. the results of using the Service will meet Users requirements;
      2. Service is free of viruses, technical errors, technical disruptions, security holes;
      3. Service is available anytime and anywhere.
    2. Service Provider, on its sole discretion, reserves the right to refuse, cancel or to terminate the Services received by the User if there is a suspicion that the User has specified false data in the registration form or if there is a suspicion that the User has purchased Service fraudulently.
    3. Information about the Service available on the Site are constantly updated, changed or improved. Thus, information about the Service on the Site, such as, but not limited to prices of the Service, descriptions and other information may be listed incorrectly or incompletely.
    4. Images have an illustrative meaning, the actual appearance of the product or service may differ from those shown in the ads.
  5. Payment for Service
    1. In order to receive the Service available on Site, the User agrees to provide the information necessary to make a payment for the Service, including, but not limited to, credit card number, credit card expiration date, billing address, cardholder’s name and surname.
    2. In paying for the Service, the User confirms and guarantees that:
      1. they have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase;
      2. the supplied information is true, correct and complete.
    3. By submitting information set out in paragraph 5 of these Terms, the User grants Service Provider the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
  6. User’s Account
    1. In becoming a Site User, the User agrees to data processing of information listed on their profile. After creating an account, the Site User is responsible for the use of this account.
    2. Each User account on the Site is created individually for each User and is meant for individual use only; the User is not authorized to transfer the account to another person or third party.
    3. The Service Provider is entitled to suspend the User’s account, without a refund if:
      1. during registration the User has indicated false or incorrect data;
      2. the User has transferred use of their personal account to another person;
      3. there is suspicion of fraudulent, unauthorized or unlawful activity;
      4. the User has otherwise violated Site terms.
    4. The User has the right to close or delete their personal account by following appropriate instructions on the Site or by sending a request to the Service Provider’s e-mail, diet@stockholmhealth.com, regarding the desire to close their account.
    5. After the termination of the User’s account, the Service Provider may discard all the User’s information related to the Service, including, but not limited to: weight loss analysis, all provided consultations, weight loss plans and food menus.
  7. About the Service’s purchase refund
    1. The User has the right to receive a full refund within 14 days of any purchase made on the Site, if not stated otherwise on the Site or in the Service description. In order to receive a refund, the User must contact the Service Provider by writing to the e-mail: diet@stockholmhealth.com, including documents confirming the purchase (example of the form for the use of refusal rights).
    2. If the Site registered User for some reason is not satisfied with the results achieved, the Service Provider guarantees the refund of money paid on the same working day after receipt of the request.
    3. If the Site has found Users complaint to be unfounded and User does not agree with such decision, User has a right to the alternative dispute resolution options by submitting to the Service Provider a written application for resolving the complaint through an out-of-court dispute, indicating:
      1. Name, surname, contact information;
      2. the submission date of the application;
      3. the nature of the dispute, the claims and the grounds on which they are based.
  8. Contests, Sweepstakes and Promotions
    1. The User, after entering private data on the Site including, but not limited to e-mail address or phone number, agrees to receive information from Service Provider and Service Provider’s partners, including, but not limited to, promotions, newsletters, telemarketing phone calls and so on.
    2. Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Site may be governed by rules that are separate from these Terms. Before participating in any Promotions, please review the applicable rules. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
    3. The User may at any time withdraw from receiving Promotions by following the appropriate instructions, or by writing to the Service Provider’s e-mail: diet@stockholmhealth.com.
  9. Intellectual Property
    1. The Service Provider owns exclusive rights over all information available on the Site, therefore any third party content, design processing, further distribution of data and / or other use of the information and further distribution without permission of the Service Provider or written consent is copyright and other right infringement, which is punishable under the laws of the Republic of Latvia.
    2. In case of intellectual property infringement, the Service Provider has the right to prosecute the guilty person. The person must financially answer for all damage caused, including loss of profit, which is or may be caused to Service Provider and third parties.
  10. Service Provider’s liability
    1. The Service Provider does not hold any kind of responsibility for losses accrued to the User, if the User has not complied with the Terms of the Site and / or the User has not complied with Service Provider’s nutrition expert advice.
    2. The Service Provider does not hold any kind of liability for damage caused to the User or third parties, from following menus indicated by the Service or other materials provided on the Site.
    3. The Service Provider shall not bear any liability for the actions of the User and damages caused to third parties.
  11. Data protection
    1. All the User`s personal data and personal identification codes submitted to the Site shall be protected in accordance with Latvian law. Data processing is carried out in accordance with the general rules of personal data processing principles of the Republic of Latvia.
    2. The Service Provider has the right to publish and to use materials that the Service Provider has received from the User, unless the User himself/herself has forbidden it. This does not apply to personal data or personal information that is treated as confidential information.
  12. Settlement of disputes
    1. All disputes between the Service Provider and the User are settled through negotiations. If both parties fail to reach an agreement within 30 days after negotiation begins, disputes should be submitted and dealt with in the court of the Republic of Latvia, in accordance with the Terms and Latvian law.

Политика конфиденциальности

    This Privacy Policy informs how SCIENCE22.COM SIA, регистрационный номер: 40203072376, юридический адрес: Brivibas Street 171, LV-1012, Riga, Latvia (hereinafter – Manager) processes the information and personal data on the website www.stockholmhealth.com (hereinafter – Website). This Privacy Policy explains how the Manager processes personal data and informs about the rights of the data subject under the General Data Protection Regulation No. 2016/679 (hereinafter – Regulation).

  1. Information about the Manager:
    1. Contact information of the Manager: SCIENCE22.COM SIA, регистрационный номер: 40203072376, юридический адрес: Brivibas Street 171, LV-1012, Riga, Latvia. E-mail: diet@stockholmhealth.com; Contact number: 00371 66088016.
  2. Purpose and Legal Bases for Processing Personal Data of the Manager:
    1. Manager, when providing services on the Website, shall process the following data:
      No. Purpose of Processing Personal Data Process of Processing Personal Data Processed Personal Data Legal Basis for Processing in Accordance with the Regulation Period of Storing Data (months)
      1 Sending out commercial notifications. Sending information about language learning services. E-mail address, phone number, name and surname, IP address, address (country, city), device used, browser used, time and date of opening, replying to and blocking e-mail, number of clicks. Legitimate interests of the Manager (article 6 (1) (f)). Same as the one mentioned in paragraph 2.
      2 Provision of the service and customer identification (including user account administration, payment service). Registration of new users, user access to the service and provision of password change and the service. E-mail address, phone number, name, surname, date of birth (day, month, year), gender, account number, method of payment, date of payment, amount, type of service for which payment has been made. Ensuring the performance of the contract (article 6 (1) (b)). Up to 120 months since the interruption of providing service (civil limitation period is 10 years).
      3 Compliance with tax obligations. Determination of customer's home country for the determination of the country of value added tax. Customer’s country of residence. Enforcement of the legal obligation (article 6 (1) (c)). Same as the one mentioned in paragraph 2.
      4 Enforcing requirements of the Regulation and consumer protection laws. Handling of personal submissions and claims. Name, surname, e-mail address, phone number. Compliance with the legal obligation (article 6 (1) (c)). Same as the one mentioned in paragraph 2.
      5 The development of Manager’s marketing strategy. Customer segment identification, development of marketing strategy. Gender, year of birth. Legitimate interests of the Manager (article 6 (1) (f)) 24 months.
    2. In addition to the purposes mentioned above, the Manager may also process Your personal data in order to comply with a mandatory obligation imposed by the law, or to protect their legal interests by going to a court or a state or local authority.
    3. Data which has the legal basis of ensuring the execution of the contract (see table 2 below) is necessary to provide You with the provision of the service You have purchased, and without this data, the provision of the service may be difficult or impossible.
  3. Transparency and Transfer of Data to Third Parties:
    1. The Manager may transfer personal data to third parties in the following cases:
      1. The Manager may transfer Your personal data to professional advisers in order to manage the risks, obtain professional advice or pursue the legal protection of their interests in claims against the Manager;
      2. Your payment data related to the purchase of goods or services on the Website may be processed by the payment service providers of the Website. The Manager will share this data with the payment service providers of the Website only to the extent necessary to ensure Your payment or refund of Your payment to You, or to handle Your complaints;
      3. The Manager may transfer your personal data to external service providers, such as suppliers of servers and their maintenance services, e-mail service providers, marketing service providers, etc., to the extent necessary to ensure the delivery of the service You purchase or the legitimate interests of the Manager. In case of subcontracting, the Manager will take all necessary steps to ensure the confidentiality of Your personal data.
  4. Your Rights as a Data Subject:
    1. You have the right to request and to receive, within one month, all information (personal data) processed by the Manager.
    2. You have the right to rectify and supplement any of Your data which is inaccurate or outdated.
    3. You have the right to object to the processing of Your data in accordance with the provisions of the Regulation.
    4. You have the right to receive Your data and pass it on to other data manager in accordance with the provisions of the Regulation.
    5. You have the right to request deletion of Your personal data, but please note that the Manager is unable to delete the data they have to process, as such obligation is imposed by the law.
    6. You have the right to ask to limit the processing of Your personal data in accordance with the provisions of the Regulation.
    7. In the event that You ask to delete or object to the processing of such data required for the performance of the contract concluded with You and to provide the service You ordered, the service may not be possible or will be difficult to provide due to such data deletion or processing limitation.
    8. You have the right to submit a complaint to the National Data Protection Agency.
  5. Communication:
    1. If you wish to exercise your rights, submit a complaint or if You have any questions, please contact us by email: diet@stockholmhealth.com or by calling 00371 66088016.
    2. If You believe that the processing of Your personal information on the Website violates the data protection rules, You have the right to submit a complaint to the National Data Protection Agency by sending it to Blaumaņa Street 11/13, Centra rajons, Riga, LV-1011, www.dvi.gov.lv.
  6. Information about Marketing Notifications:
    1. If You have agreed, the Website will send You marketing notifications in form of an e-mail or a text message to provide You with the relevant information about the services provided by the Website or by the partners of the Website.
    2. You may opt out of receiving marketing notifications from the Website at any time. You can do it like this:
      1. By clicking on “To unsubscribe from further letters, click here.” link in any e-mail message;
      2. By contacting our Customer service team via email: diet@stockholmhealth.com or by calling 00371 66088016.
    3. If you opt out of receiving marketing notifications, the Manager will update Your profile to ensure that You do not receive these notifications in the future.
    4. Please note that since the Website includes a wide network of interconnected services, it may take a few days for the information to be updated in all our systems, so You may receive notifications from us while we process Your request.
  7. Use of Cookies:
    1. Like other sites, the Website also uses cookies. Cookies are small data files which allow the Website to provide You with a faster and more secure website experience. When you visit or interact with the Website, services, apps, tools or chat sites, the Website or authorized service providers of the Website may use cookies to provide You with the better, faster and safer use of websites, as well as for advertising purposes.
    2. Cookies may contain information that could identify a user, but Your personal information at our disposal may be related to information collected or stored by cookies.
    3. Website uses cookies for:
      1. Session management and user authentication;
      2. To ensure the functionality of the Website;
      3. Obtain statistics on the flow of visitors – the number of visitors, the time spent on the page;
      4. To improve the effectiveness of the Website;
      5. To determine Your habits.
    4. As the Website uses cookies to track Your habits, the Website informs You about the use of cookies and requires Your consent to use cookies in accordance with the requirements of the law.
    5. You can delete cookies of Your choice (more information –www.youronlinechoices.com/lv).
    6. You can delete all cookies that are already stored on Your computer. You can also decide to prevent cookies from being stored, but in this case You must manually specify this choice each time You visit the Website.
    7. The Website cannot guarantee that by disabling cookies all services on the Website will operate without errors.
    8. Website uses targeted (commercial) cookies to personalize Your browsing experience and content displayed to You, and also to show offers that would be relevant for You. Targeted cookies analyze browsing history and this data is used to provide commercial offers to You.
    9. The Website has carefully examined and selected a list of partners, which have introduced additional cookies that do not have the ability to reach Your personal data and which cannot be linked to any specific person, but makes it possible to ensure the smooth provision of the service.
  8. Changes to the Privacy Policy:
  9. If the Manager makes relevant changes to this Privacy Policy, the Manager will inform You about it on the Website or otherwise, for example by sending an e-mail, so that You may view any changes before any further use of the Website.

    Phone: 00371 66088016, Monday – Friday 10:00-17:00

    E-mail: diet@stockholmhealth.com

    Company information: SCIENCE22.COM SIA, регистрационный номер: 40203072376, юридический адрес: Brivibas Street 171, LV-1012, Riga, Latvia

SCIENCE22.COM SIA
Registration number: 40203072376
Address: Brivibas Street 171, LV-1012, Riga, Latvia
Telephone: 00371 66088016
E-mail: diet@stockholmhealth.com
FORM OF REFUSAL RIGHTS

Please, fill-in, sign and send this form to us by post (SCIENCE22.COM SIA, Brivibas Street 171, LV-1012, Riga, Latvia) or by to our e-mail address (diet@stockholmhealth.com) if you want to terminate the agreement and cancel the service.

  • I ____________________________ declare that I want to withdraw from the contract, that I have concluded for the use of www.stockholmhealth.com services.
  • Order date ________________________________
  • Users name and surname ________________________________
  • User’s address and phone number ________________________________
  • Email address with which the User has registered for the Service ________________________________
  • User’s signature ________________________________
  • Date ________________________________
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